Author: Neil Ambler

Client

Bouygues UK

Period

2008 to 2016

Services

• weWRITE

Watson & Sole have provided record documentation services to the public sector since our doors opened in 1971.  We were delighted to be appointed by Bouygues UK to author the Operation & Maintenance Manuals for the £123m North Middlesex Hospital.

Chris Ward from Bouygues commented “Watson & Sole provided an excellent service and I would have no hesitation in recommending them to my colleagues.”

Client 

Lendlease-Peel Media

Period 

2008 to Current

Services 

• Inteli-Scan
• theyWRITE
• weWRITE

Media City UK, one of the largest UK projects of the late naughties encompassing both pre-let space, speculative build, energy centre, car park and external areas, residential and Studio-Production Facilities used the adaptable W&S service to furnish the estate management team with the required Operation and Maintenance Documentation.

Our service was configured to reflect the differing project risks identified for the diverse Media City UK building portfolio.

The whole estate documentation comprising 12 discrete buildings is now maintained through the Inteli-Scan system.

W&S are proud to be EY (Ernst & Young ) Record Documentation specialist.

Since early 2017 contractors carrying out minor or major projects to the EY portfolio are required to work with W&S in order to maintain the documentation requirements consistently from building to building.

During 2018 many legacy contracts have been incorporated into Inteli-Scan as a central, coordinated, secure and auditable library for each of the Buildings EY occupy.

Inteli-Scan is a powerful database that uses a variety of attributes of each of the documents to permit a number of user definable search routines to locate, filter and group information quickly.

The primary search models are:

Inteli-Scan Classic (Classic PC interface)

• Simple Search Inteli-Scan for features of the Building and Services to identify the system/element you are researching and thereby retrieve the documents relating to that system/element.
• Advanced Search Inteli-Scan for Documents by their various attributes including their Originator, Category, Number, Title and Contents.
• Advanced Search Inteli-Scan by Assets to identify what documents relate to them.
• Advanced Search Inteli-Scan by Systems to identify what documents relate to them the systems selected.
• Browse, via a tree view of the documents by Discipline/System, Group/Category and Group/System.

Inteli-Scan Touch (PC Touch Biased Interface)

• Simple Search provides the ability to use keyword searching in all documents on the site and presents a table tiles of the documents
• Browse, via a tiles table view of the documents by Discipline/System, Group/Category and Group/System.

Inteli-Scan Graphic Search

• Where implemented using BIM Models and other graphical tools interfaces.

Inteli-Scan Mobile and Tablet

• Simple Search provides the ability to use keyword searching in all documents on the site and presents a tiles table of the documents.
• Advanced Search Inteli-Scan for Documents by their various attributes including their Originator, Category, Number, Title and Contents.
• Browse, via a tiles table view of the documents by Discipline/System, Group/Category and Group/System.

Clients

Global Technology Giants, International Banks and Global Corporate Entities

Period

2006 to Present

Services

• weWRITE
• CMMS Data
• Critical Spares

Exemplar Services

W&S are selected to work with the varying Principal Contractors building the numerous Europe Data Centres of these Global and International Technology and Banking Giants. The work was carried out to the exacting global and regional requirements of the clients’ Construction and Operations teams to facilitate the operation and maintenance of these mega data centres. Work included the authoring of the Operation and Maintenance Manuals, collation of the supporting material, CMMS asset registers and critical spares listing. Translation of the key O&M text was a key statutory deliverable for some of the clients.  IN all cases the documentation was delivered either to Inteli-Scan or the clients own Document Management System.

Client

Imperial College

Period

2012 – Current

Services

W&S are one of three approved framework technical authors for the Imperial College.

During 2016 to 2018 W&S  have completed several ICL projects .  weWrite to  ICL own standards and templates, producing fully searchable, bookmarked and hyperlinked pdf documents to ICL requirements.

Recent projects include Imperial College Block C & D at White City. These Buildings provide further laboratories for scientific research purposes.

Following the successful completion of these projects we have secured the  Block C Fit Out with ISG and Block F including Student Accommodation with Laing O’Rourke.

Client

Stanhope

Period

2015 – 2017

Services

Inteli-Scan

weWRITE

The amazing refurbishment of the iconic BBC Buildings in White City to provide Commercial Offices, Residential Dwellings, Hotel, Gym,  Restaurants and Retail and not to forget TV Studios.

W&S are working with the principal contractor Mace and trade contractors to author the record documentation and provide the Inteli-scan sites for the facilities management company Broadgate Estates.

Client

Stanhope / Mitsui Fudosan UK Ltd

Period

2015 – 2017

Services

Inteli-Scan

weWRITE

This total refurbishment project consists of 3 buildings, Garden House, Mediaworks and Westworks. W&S worked with the principal contractor Lendlease, their trade contractors and design team to compile and author the record documentation and provide the Inteli-scan sites for the project facilities management company Broadgate Estates.

Watson and Sole authored the original manuals for this campus when it was first constructed, this meant that we were able to produce integrated manuals that incorporated the refurbishment works into the original documentation.

Clients

Beck Interiors and Manhatton Loft Company

Period

2010 to Present

Services

weAUTHOR

WRITE4You

weAUTHOR

reWRITE

Beck Interiors engaged Watson & Sole to produce a specialist Building Services Manual on behalf of the Four Seasons Hotel Group.  Following their successful completion of the Four Seasons Hotel works they were appointed to the Sheraton where they returned to Watson and Sole for the Operation and Maintenance Manuals.  These two prestige Hotels are in the world renowned hotel district of Park Lane London.

Manhatton Loft Company engaged Watson and Sole to re Write and assemble good quality document suites for the whole of their St Pancras Development including Hotel and Residential aspects.  This work included drawing together the initial incomplete poor quality O&M Manuals and producing a comprehensive complete high quality documentation suite.

Client

Swiss Re

Period

Jan 2003 to Current

Services

Inteli-Scan
weWRITE
weUPDATE

Swiss Re engaged Watson & Sole to write the original Operation and Maintenance for their iconic 30 St. Mary Axe property, known commonly as “The Gherkin”. Working closely with Skanska UK, we delivered the manuals on-time and have continued to maintain the landlord and tenant manuals since the historic handover of the building in 2003.